We want to ensure clarity and transparency in our business relationships, which is why our terms of sale and delivery are carefully compiled below. These terms are designed to create a solid foundation for collaboration and ensure that both our customers and we as a supplier can operate efficiently and smoothly.
If you prefer to access our terms in PDF format, you can easily download our PDF file at the following link:
1.0 General
1.1 These terms apply to all offers, sales and deliveries entered into between the buyer and REA automatdrejning ApS – hereinafter referred to as REA.
2.0 Offers
2.1 Offers are valid for 30 days from date and are subject to price adjustments on raw materials.
3.0 Prices
3.1 Prices are ex stock, excl. moms.
4.0 Payment terms
4.1 Payment terms are current month + 30 days, unless otherwise agreed. In case of late payment, default interest of 2% per month will be charged.
4.2 If payment terms are not complied with, REA is entitled to consider its entire receivable as due for payment.
4.3 Complaints about errors or delivery delays do not entitle to withhold any part of the payment.
5.0 Delivery
5.1 Delivery is ex works, unless otherwise agreed.
5.2 For the total quantity delivered, a production margin of +/- 10% of the ordered quantity is reserved.
5.3 Delivery time is agreed individually.
5.4 The Buyer cannot claim any compensation or damages due to late delivery.
6.0 Waiver order
6.1 Orders made in a total production can be stored at REA’s warehouse and purchased in series, by agreement.
6.2 No subscription changes can be initiated during the waiver period and the entire order must be waived within 12 months.
6.3 Delivery time for current call-off orders is up to 5 working days, and for 1st call-off 2-5 weeks.
7.0 Packaging
7.1 Boxes are labeled with order number, item number, quantity etc.
7.2 REA cannot be held liable for transport damage under any circumstances, see § 10.7
7.3 Special packing method/packaging is at the buyer’s expense and must be stated when ordering
8.0 Drawing materials
8.1 Drawing materials shall be delivered by the buyer in a good enough condition to enable production. Rea can help you with clean drawing.
8.2 Changes to drawings are made by the buyer or by REA in close cooperation and in relation to the liquidation of stocks and ongoing production.
9.0 Cancellation
9.1 Cancellation of an order must be done before production starts. If production has started and is interrupted, you will be invoiced for run items + set-up.
10.0 Complaints
10.1 Complaints about defects must be made in writing and no later than 8 days after receipt of the goods. In the event of a dispute about defects, random sampling in accordance with DS/ISO 2859-1 after “Acceptable Quality Limit (AQL)” shall be decisive for the justification of the complaint
10.2 Complaints about defects that cannot be detected upon arrival of the goods must be made in writing within 30 days from the invoice date, after which REA’s liability for the goods sold in any respect lapses.
10.3 In case of complaints about defective deliveries, REA must always be contacted before any sorting is started.
10.4 REA is entitled to remedy defects, including redelivery within a reasonable time.
10.5 REA has no liability for goods that the customer has attempted to alter or repair, as well as goods that have been incorrectly stored, used or treated.
10.6 REA is not liable for operating losses, loss of profit or other financial consequential losses incurred by the buyer or third parties as a result of defects.
10.7 If the buyer finds transport damage to the goods or discrepancies between the quantity stated in the consignment note and the quantity physically received, it is incumbent on the buyer at the time of receipt of the goods to present a written and justified reservation to the carrier with a claim for compensation.
11.0 Force Majeure
11.1 REA is not liable to the customer when the following circumstances occur after the conclusion of the agreement and prevent or postpone the performance of the agreement: war and mobilization, riots and unrest, terrorist acts, natural disasters, strikes, and lockouts, shortage of goods and shortages or delays from subcontractors, fire, lack of transport options, currency restrictions, import and export restrictions, extraordinary interventions by governmental or EU authorities, death, illness or resignation of key persons or other circumstances over which REA has no direct control. In this case, REA may postpone delivery until the hindrance has ceased or, alternatively, cancel the agreement in whole or in part without compensation.
12.0 Product liability
12.1 For product liability, REA is liable in accordance with the provisions of the Product Liability Act that cannot be derogated from by agreement.
12.2 REA disclaims liability for product damage on any other basis. Product liability cannot exceed the amount covered by REA’s product liability insurance.
12.3 The Customer is obliged to notify REA in writing without undue delay if product liability damage has occurred or that there is a risk that such damage will occur.
12.4 To the extent that REA may be held liable to third parties, the customer is obliged to indemnify REA to the same extent that REA’s liability is limited under this section.
13.0 Disputes
13.1 Disagreements between the buyer and REA automatdrejning ApS that cannot be settled through negotiation are settled by the ordinary Danish courts